I even sent a message on X to @moonscript to see if I could get some information or at least draw attention to the fact that this is a serious issue for a store that sells games and assets, and it really needs to be addressed. But I haven’t received a response.
It’s becoming hard to understand how something so specific and repeatedly mentioned on the forum is being left unattended. It’s also something that impacts both creators and buyers. It makes me think that something might not be working properly at itch.io (payouts have been taking longer than before, too).
I truly hope it’s resolved soon! It honestly feels like my product is sitting in a shop window with broken glass.