Based on the cute banner, the chibis and the cute main menu art, I expected this to be just a cute little story. And it is. But, after I played it a couple of times, I feel it surpassed my expectations.
First of all, the voice acting. I especially liked the delivery for Frankie. It felt so natural, I could feel her tiredness and unease of dealing with the maid cafe (and I found it hard to NOT identify with her as a person in general in fact). With the contrast in the voice acting, the other characters seemed to have their own distinct flavor (pun unintended), Kamille felt pretty cute for example.
I liked the pacing in the writing. Things seemed to have moved dynamically, not dragging along or stuck on unimportant details. I typically think visual novels barely need any descriptions because the art would do a better job. And I'd say the art did serve its purpose here. So I liked how the descriptions were handled: just some quick “brushes” here and there, especially when it comes to smells, it supplemented the art as opposed to, let's say, explaining things that are obvious from the art.
And +1 point for the choices. I feel they always help a visual novel to be more engaging.
I didn't like Kamille at first. But I felt she tried hard for me and won me over by the end. I wish there was a CG for the kiss. :D
By the way, I'm intrigued by the choice in the name of the cafe. I tried to look up what “ai bisuketto” means. So is it literally “love biscuit” or was there some deeper meaning or context I missed?