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Automatic moderation for comments with links

A topic by npckc created Jul 06, 2025 Views: 2,705 Replies: 43
Viewing posts 1 to 30
(+30)

There seem to have been more spam accounts leaving comments saying things like "Updated version here" with links to suspicious sites. While I delete and report these whenever I receive them, it feels like there should be a way to not have these very obvious spam comments be displayed on game pages. (It is a slight improvement over the porn gif comments that were being spammed previously, at least.)


Would it be possible to implement a feature where comments that link outside of itch are not displayed until the creator of the page approve them? This could be an opt-in feature so creators who want to have their comments be a free-for-all like they are now can still have that, but it could be a nice in-between option for people who don't want to close off comments entirely but also don't want to keep deleting suspicious-looking spam comments, and it would make itch comments safer because people wouldn't be led off itch to suspicious external websites.

(+5)

Yes, this is a problem for me too. Every day, I receive 3-4 spam comments that the spam bot doesn't catch. There should be an option that requires moderator approval for comments containing links before they are posted.

(+3)

What about a limit on how many comments a user can post in say an hour? I feel there is no need to be able to post 50 messages in 30 minutes.

If we can get fancy, use something like Leaky bucket -algorithm, https://en.wikipedia.org/wiki/Leaky_bucket

Set bucket size to 3, so user can post 3 messages in rapid succession. Bucket fills +1 every hour or maybe 30 minutes, so after those three rapid messages user can post one message per hour.

(+4)


As an example, here's a comment I received recently. The text changes up but it's always the same formula with a comment plus a link offsite. These should really be automatically filtered out.

Limiting how many comments user can post per hour would help. At least there would be less of these spam posts by the time posters account gets canceled.

They would easily adapt to such things. A hundred posts in a day is still only roughly a post every 10 minutes for someone that does sleep. And that is about the frequency those fake accounts posts. A hundred a day.

Itch needs to auto moderate them somehow. Why are such accounts spamming for days? Days! You see spam accounts several days old, with posts that have lots of downvotes, yet they still post. Something is wrong here.

They would circumvent this too, I guess. I have seen bot networks and told Itch about the network. Several times. Itch did not remove the fake network. Request 207509 . The network stopped using those accounts and probably cycled them out. I guess it was a test on how to implement fake comments and accounts.

The account posted here is a hacked account btw. The scammers have lots of those. I have seen them by the hundreds. Literally. https://itch.io/t/3512426/itch-is-not-a-safe-place-do-not-download-things  And yeah, it is the usual scammers that now also post comments. You will see on some of those spam accounts some fake games. Or they copied the method from a different group. Does not matter. Itch gets abuse from all sorts of criminals.

(+3)

Hi, I was about to post my own thread about this.  

Itch.io already has the ability to detect links on their platform, and indicate where they are coming from.  I value comments on my page, I don't value people spamming links from malicious sources to it.  

I could even go as far as saying there should be a whitelist that a developer can control, for instance, because I do appreciate people who leave feedback via a youtube video of my work.  

But at the very least, you should be able to give developers the tools to prevent a comment of posting a link onto our comment page.  

(+2)

Was gonna post about this as well. Getting a lot of "updated version here: (link)" comments. 

If you could auto mod certain phrases or make it so comments with links require approval,  it would probably prevent that type of spam.

It's been happening much more frequently lately, we need a solution from itch about this. I'm tempted to submit a support ticket about it.

(1 edit) (+7)

For now what I've done is just use custom CSS to hide any links in comments while still showing the text & indicating to the reader that a link has been removed, but this is not ideal.

CSS used:

.game_comments_widget .post_body p a {display:none;}

.game_comments_widget .post_body p:has(a)::before {content: '[link removed from comment] '}

(+1)

Thanks for the CSS. I’ll try it out in my projects, and I agree, it’s not ideal. That link-blocking option should be something the creator can toggle on or off. My games get comments with malicious links every day and I have to delete them manually.

(+1)

Hi I forgot to update the CSS here to make it more specific - if you would like to try this code please try using the updated version in the edited post above! 🙏

I sent a request weeks ago to itch.io and they never got back to me on access to CSS, so I'm not sure if there's a solution out of that, and it doesn't seem like itch.io themselves prioritizes this.

I just disabled Comments for all my pages. It's terrible but it's not our fault that this is happening...

(+1)

Neat stuff. I might also make one for <img> tag, as I've seen some bots posting only a single image with the text written on it. I guess the below would work?

.game_comments_widget.post_body img {display:none;}

.game_comments_widget.post_body p:has(img)::before {content: '[image hidden]'}

(+8)

This topic is 3 months old...and it doesn't look like itch.io did anything to adress the issue!

(+3)

just came on here to complain about the same thing. I'm getting 2-3 of them a day

(+2)

I'm getting spam on both my games 4-5 times a day now, same message every time. Please do something. Allowing you to turn off links or to filter specific links would be a start.

(+1)

Would be neat if they just implemented that simple change, but I've been forced to disable comments from both my games because of this.

(+2)

I still say that limiting rate of postings would help a lot. Recently it is 2 days old accounts that have posted 320 messages. Limiting to one posting per hour would reduce that substantially.

(+2)

We're absolutly spam-bombed this days. Anything that would make it harder for bots to post hundreds of messages daily would help
- Comments with links automoderation
- Option to ban links in the comments
- Limits for users on the comments number per hour
- Captcha before comments
- Allow for comments only for users that have downloaded/purchased the game/product

Anything!  

(+2)

I’ve been getting this daily at last for a couple weeks now.

exact same phrase and link, but never caught in the spam filter. 

It’s quite frustrating 

(+3)

I host a game jam, and almost every single game submitted to it is getting spammed with these links. Can't wait until itch.io actually does something about it.

(+3)

I am getting spammed with these links a few times a day. It gets very tidious to remove them all!

(+5)

Bump. This is a huge site-wide problem.

(2 edits) (+1)

Normally my expectations of such a large platform when it comes to performing basic automoderation/flagging of pattern-matching content would be higher, but given they're still dealing with the well-deserved blowback from their recent deindexing stunt, and the fact that these comments are doing little to zero damage to the one thing they(itch) care about:(which is money), I'm not at all surprised. There are multiple behavioral patterns that line up from spam account to spam account, it would take minimal effort to find probably at LEAST 25 accounts created approximately 8 days ago all around the same exact time, with  similarly created names, the same exact "game" which were all updated 2 days ago, with the same comment pattern. Would this be a temporary solution that the spammers would work around? Yes, but frankly that excuse is not acceptable, as doing nothing about the problem, and refusing to acknowledge the problem even exists, shows that you as a company simply do not care.

Edit: After my by no means exhaustive search of recent support posts, I have yet to find a single one relating to this problem, have a response from a moderator, furthering my point about "refusing to acknowledge the problem even exists". If someone happens to know of one where a moderator(or higher) has actually replied to one of these with something, feel free to correct me and link it if possible.

rant over, sorry, I'm just sick and tired of so many large platforms failing to perform this seemingly basic task. Google for example, could put this """"extremely advanced AI"""" that they continue to kill the planet with, to tackle this problem on Youtube, but they haven't. 

(+2)

It seems someone in the moderation chain has responded to such a post, linked below.
https://itch.io/post/14441818

Thanks for that link, I've sent a Feedback - Feature request. Hopefully something will be done, but as that mod said, it's better if there's "more noise"


If anyone else want to request the feature, mine is to have an option, enabled by default on a project, to moderate any posts with HTML tags. Mine as below, for anyone that wants to copy-paste:


Please add an option for creators to manually review any comment that is posted with html tags on their games, turned on by default.

With this, any comment that has an <a href>, <img> or any other tag will be automatically flagged. The comment's contents will not be shown to page viewers, or will show up like the "Deleted" posts, but with the text reading "Awaiting moderation". The project owner will then be able to see the correct comment as it would appear and either approve or purge the comment.

This should allow creators to better handle the spam influx, since the majority are either posting direct links to external sites, or links to the spam account's own "games" which are malicious javascript code.

(+4)

This is really getting out of hand. I just deleted an spam message, came here to see if there's something in the works, and got another spam message while I was reading this post!

(+4)

Recently, there has been a significant increase in the number of scammers and spam links in the comments under my game and elsewhere. Is your page also constantly being attacked with this nonsense?

I constantly have to block such accounts and delete their posts, but where is the administration? Do they selectively delete such accounts? 

I have a solution: why not impose a general ban on posting links in comments?

(+7)

I don't think a ban on links is the best way to go. Streamers who make videos about your game like to notify you through comment  sections with a link to the video about your game, same goes for people who might review your games. In other words it would block those people you can benefit from. 

Having links on auto-moderation requiring approval might be a better way to go. 

(1 edit) (+3)

Hi. The same problem. I'm reporting, cleaning and banning about 10+ such spam comments a day... every day... 365 days a year. And having just terrible headache on patch releases because of it feels like a bot total attack. 

My suggestion to the itch development team: please make it possible to automatically redirect posts with links to the pending section. I really need this! 

Benefits : it could wait for moderation there. And when it is checked I'll be able to deside what to do with it. And as a dev I won't miss smth important if community sends me link to video or Bug-report. 

Just give me the possibility to automatically send posts containing links to pending section

(+4)

It's surprising to me that a platform such as itch.io has done seemingly nothing until now to address the issue of spam in the comments. This issue has been going on for months now and legitimately makes players less safe. Those bad actors often post the same links over and over, something for someone who has been dealing in moderation for years now seems to be trivial to address by at least sending all of the comments that match certain string with obviously malicious link to /dev/null.

Of course, that shouldn't be the only solution to address it, commenters mentioned in this thread how this could be helped with and there are multiple ways this could be done. I see a game that daily receives at least 3 of such comments, today they started to use images with links that lead to malicious files.

This is urgent issue that affects many games, many creators and one that could use at the very least some kind of interim solution (while better and more long-term solution is being worked on) to help creators fight back against the spammers. 

Really disappointing to see lack of visible addressal of this issue.

(+2)

Just three comment like that a day? I consider myself lucky when I only have to remove three of those in a day. Usually it is closer to ten. I am almost became desensitized to them at them point. Whenever I see a comment notification, I automatically assume that it is spam

Recently, spam has decreased by about two times. But pictures have appeared - something new. Well, the good news is that they could not put links in the picture. And this means that no one will manually retype the address from a dubious comment. Well, or natural selection should do the trick. 

On the other hand, it is still annoying. Still, it would be easier to give developers the opportunity to check and confirm comments on their pages while they invent new methods of combating spam. If it were possible to configure it even more in detail, such as sending all links and/or pictures to waiting/checking, it would be great.


(1 edit) (+3)

I was about to post about this issue, I wanted to suggest (like WitchPotion) to ban links in comment entirely, but some answers made me think it could indeed cause problem to legitimate people. This is becoming very troublesome, I think NPCKC solution is very elegant and would work perfectly well, I really want to support it.

(+1)

itch.io really needs to come up with ANYTHING for us to deal with this spam. Since we have plenty of power on our own stuff's pages, I feel like having a checkbox that says "Allow HTML in comments?" would be a good start - that'd deal with links and images. Deimus' idea of having comments in a moderation line, where they won't appear to anyone else is also a good option, I think it would fit perfectly with the HTML checkbox - if a comment has any <tags>, it goes to the moderation line and awaits for approval.

What is catching my attention now is that some of the spam is linking to itch "games", which I bet are just a bunch of malicious javascript code.

(1 edit) (+1)

OK, I've got update.. and it is sad ☹️. 

I don't know what is happening, but now about 95% of comments from normal ppl just stuck in pending + they appear there only in 5-6 hours after ppl post them. So even checking every hour I'm able to see it in pending posts much later. And it causes troubles, because ppl try to post again or think they are not wanted here. 

On the other hand spam with links goes straight to the game's main post comments. And nothing stops them. 

Just want to ask wtf is going on?

Can we just have the button to send on pending for moderation all comments on our game page? 

(+1)

Well. It is not exactly the time of the year for working, unless you are a criminal.

And of course, Itch's system is not all that good in catching the spammers. This is unfair, of course. We only see the spammers the system did not catch. But the spammers just try again and again and again and again and again and and agian and again and again and again and again, till they manage it.

There was a typo in there. Did you all catch it first time...

I sure hope they come up with some genius low cost idea to fix the situation. They once managed to break a certain type of scam. That particular scam was never seen again, but those criminals did not stop working, they just used other methods to try and scam and hack people. Short of sending some police to take away their toys, nothing is gonna help there, I fear. I guess it is one of those "call centers" in certain places of the world. I have seen them in documentations. They professionally scam people all over the world and probably hack Itch as a side gig.

(+3)

Hello, and I wish you all a Happy New Year.

This spam issue seems to have persisted for a very long time, yet itch.io doesn't appear to have any intention of taking active measures to address it.

I honestly cannot understand how spammers are managing to bypass the pending queue and post comments containing scam links.
Ever since I realized that actual users are falling victim to these scams, I've been under considerable stress.

I couldn't just sit and wait for itch.io to act anymore, so I developed a simple Python-based bot to manage comments myself.
It includes a whitelist feature, so safe URLs (like YouTube links) won't be deleted.

I hope this tool helps other developers facing the same frustration.

https://gist.github.com/StudioGinkgo/3c1b350a00121dde54817aef2f2b71d1

(+1)

2026-01-02 16:47:52 [INFO] [16:47:52] No spam found. Scanned 65 comments.
2026-01-02 16:52:53 [WARNING] 🚨 SPAM DETECTED! (Author: ecuauhtemoc)
2026-01-02 16:52:53 [WARNING]    - Blocked Links: ['https://ecuauhtemoc.itch.io/']
2026-01-02 16:52:53 [WARNING]    - Content: [NEW VERSION!] Updated Version...
2026-01-02 16:52:54 [INFO]    -> [Action] Deleted Successfully 🗑️
2026-01-02 16:57:56 [INFO] [16:57:56] No spam found. Scanned 65 comments.

Just confirmed that ICBM flawlessly deleted a real scam link — incredibly satisfying 😄
I’ve also added headless mode to ICBM, so feel free to check it out!

(+2)

The last spam I saw, linked to an Itch profile and had a link to Github. It was posted on a hacked account. I also saw images being used in spam comments.

And last time I checked, 2fa would not protect an account from being hacked and subsequently used for posting malware and comments. I hope they did improve or will improve that.

And to shame Itch's system, the account is still posting. I think it is like 500 comments in the last hours. While we do not see what the system blocks, the things we do see are often embarassing. While from the other side, users get blocked for things they do not understand.

(+1)

Yup, been having this issue a bunch lately; lots of "Updated version here: >suspicious link>"

(+1)

funnily enough i actually got flagged for posting a regular comment on a game, and i really don't know why my account was flagged when spam comments are getting through fine.

i already had 2fa activated on my account... i have contacted itch support via email about this issue, but as of this comment, i have not received any response & don't seem to have a way to check if this warning on my account has been removed or not.

so clearly itch is trying to do something, but what it's doing is flagging real human accounts & not spam bots.

anyway, not a great solution but what i've been doing is adding custom css to hide the comment box entirely.

pros: it leaves up the old comments at least.

cons: real people can't leave new comments and that's sad...

the code:

/* hiding comment box */
.community_post_form_widget {display:none;} 
.community_post_list_widget::before {content:'[Comments closed due to site-wide spam]\00000a \00000a \00000a'; white-space: pre-wrap;}